Insurance & Payment: Frequently Asked Questions

At Park Avenue Medical, we believe in making quality healthcare accessible. We understand that navigating insurance and payment options can be confusing. To help, we've compiled answers to some of the most common questions we receive from our patients in Wallingford, CT, and the surrounding communities.

Our Most Frequently Asked Questions

  • What insurance plans do you accept?

    We accept a wide variety of insurance plans to serve our community better. To get the most accurate and up-to-date information on whether we are in-network with your specific provider, please call our office directly at (203) 403-2937. Our administrative team will be happy to assist you.

  • How can I verify my insurance coverage before my appointment?

    The best way to confirm your coverage is to contact your insurance provider directly. You can usually find a member services phone number on the back of your insurance card. When you call, you can ask if Park Avenue Medical is an in-network provider and inquire about your specific benefits, copayments, deductibles, and any required referrals for your visit.

  • What should I bring to my first appointment?

    For your first visit, please bring the following items to ensure a smooth check-in process:

    • A government-issued photo ID (such as a driver's license)
    • Your current insurance card
    • A list of any medications you are currently taking
    • Any relevant medical records you may have

  • Are there services that are not covered by insurance?

    Yes, some of our services may not be fully covered by all insurance plans. For example, while we offer specialized pricing for Laser Hair Reduction for Gender Affirmation for those without CT Medicaid, this may be considered an out-of-pocket expense for other insurance holders. Similarly, services like our upcoming IV Hydration and Vitamin Therapy may not be covered. We recommend verifying coverage for specific treatments with your insurance provider beforehand.

  • What if my insurance doesn't cover a service I need? Do you offer payment plans?

    We are committed to helping you receive the care you need. If a service is not covered by your insurance, or if you are uninsured, please speak with our office staff. We can discuss potential payment options and arrangements available for out-of-pocket expenses. Our goal is to provide transparent pricing and work with you to find a solution.

  • Do I need a referral to see Dr. Said?

    Whether or not you need a referral depends entirely on your insurance plan. Many HMO plans require a referral from your primary care physician (PCP) to see a specialist, while PPO plans often do not. Please check with your insurance company to understand their requirements before scheduling an appointment.

Schedule Your Appointment Today

Feel free to reach out to Park Avenue Medical to discuss your treatment options for substance use treatment, depression treatment, and substance misuse management. These options include weight loss injections, trigger point injections, ketamine infusion therapy, medical marijuana, and more. Contact our office in Wallingford, CT for treatment. We see patients from nearby Cheshire, CT; Meriden, CT; Middletown, CT; and North Haven, CT.